What really shapes workplace culture - the glossy mission statement, or the quiet everyday decisions leaders make under pressure?
In this episode, Sarah Cole is joined by Emily Miner, Director at Ethisphere and seasoned expert in ethics, compliance, and values-driven leadership. Together, they explore the real work of building trust in organisations, where values aren't just words on a wall but are reflected in how people behave, how leaders respond, and how decisions are made.
Emily shares her personal journey from environmental policy and climate advocacy to corporate ethics - a shift that revealed just how powerful business can be in driving real change. The conversation delves into culture, psychological safety, empathy, and the practical frameworks leaders need to navigate complex societal issues without losing sight of their purpose.
You’ll hear insights on:
- The difference between performative values and lived culture
- How leaders can balance advocacy with accountability
- Why empathy, trust, and transparency are becoming non-negotiables
- And what truly belongs in a leader’s survival kit (hint: not just grit)
This is an episode for anyone who cares about shaping better organisations from the inside out.